Moving with urgency takes determination, ingenuity and passion. It also takes innovating where it matters most. The decision to invest more than $700 million in the past five years in Early Development all started with listening to you. These initiatives have spanned the entire globe with a mission to expand capacity, enhance technology and produce new ways of working to ensure you have the insight, speed and flexibility you need to advance your development programs and pursue answers to life-changing breakthroughs.
“We are only successful as a company when our customers are successful,” explains Steve Street, President, Early Development. “All of the investments we’ve ever made, let alone made in the last five years, were based on what customers told us. That’s why they’ve been successful. We listen to our customers.”
The reality is we can never stop innovating, growing and changing. Helping you take your novel ideas as far as they can go requires continuous innovation to provide you with the capacity and science you need. This is only possible by constantly striving to understand your current needs and anticipating your future desires as you continue to pursue new medicines, medical devices, chemical products and crop protection solutions.
You told us the Asia Pacific region is rapidly growing, and you need a way to bring new, advanced products into that region. So we doubled the size of our Shanghai facility and equipped it with cutting-edge capabilities.
You told us the future of drug development will be dependent on cell and gene therapies, oncology and inhalation. You also told us that groundbreaking research science and in vitro models are making this future a reality. It’s the reason why we’ve been funding the latest technologies and expanding capabilities around the globe in each of these areas.
You told us that you need a research partner dedicated to providing services to the crop protection and chemical industry in the U.S. Therefore, we expanded our capabilities at our Greenfield, Indiana facility and staffed it with specialists well-versed in U.S. Environmental Protection Agency (EPA) regulations.
You also told us that you simply need to move faster. So we initiated efforts to digitize our back office, our pathology services and your submission data. We also started tapping into new talent pools around the world through a remote workforce model. Now, these programs are fast facilitating a frictionless relationship experience.
“Innovation is happening around the world, in the cloud and everywhere in between,” explains Street. “We collaborate with customers from the biggest pharmaceutical companies on the planet to the smallest, newest biotech with one or two people. Our partners are making advances in the chemical and crop protection, medical device and pharmaceutical industries. And we’re making smart investments to ensure we’re the partner of choice in each of these industries.”